Infosys brings in new mechanism against recruitment fraud

Infosys is India’s second-largest firm regarding software services. To tackle the ever-growing case of recruitment fraud, it has taken up a new mechanism. The firm no longer sends job offer letters and attachments through emails. It allows candidates to access the details of their job application through the company’s internal system. Its purpose is to have better transparency, secure the source, and avoid fraudulent recruitment.

Internal System for Application Details with Reference to Jobs

Infosys has eliminated the process of making email communications to offer letters and all annexures associated with candidates. Both freshers and lateral hires need to log on to the internal system of the company to check the status of the application. Infosys has informed its candidate mailing list of all offer letters. Supporting annexes will be available only on the career site. Those agencies can log in to see details of their offers using their login credentials. It is one such initiative toward dealing with the rising menace of recruitment fraud in the industry.

Important notice – Infosys offer letter and accompanying documents are available exclusively on our career site. Candidates can access this using their login credentials. We do not send e-mail with attached offer letters to our candidates anymore”. Reads a notice put up on the Infosys career site.

Recruitment Frauds in the IT Sector

It comes at a time when the Indian IT industry has increasingly recorded cases of fraudulent recruitment. Many of these IT companies have had experiences where a scroller posts false job openings. Sends fraudulent offer letters to unsuspecting candidates. These have tended to dupe some applicants into revealing detailed information, including payment for non-existent jobs.

In addition, it has been argued that the unfortunate hiring of improper candidates may lead to bad delivery of services, low productivity, and low levels of client satisfaction. During the lockdown, most embraced virtual hiring practices that do not allow proper screening of candidates. Most improper candidates could enjoy job offers during that period, which has partly resulted in high fraud activity.

Eradicating “Window Shopping” among Candidates

One of the reasons Infosys has opted for this is to reduce the phenomenon of job candidates “window shopping” with job offers. Recruitment vendors handling business with Infosys have also agreed that the system of accessing offer letters online helps prevent the candidates from using their offer letters to negotiate better deals with competing employers. By asking them to log in, the company makes it more cumbersome for the individuals concerned to share or misuse job offers.

Infosys’ Hiring Data and Broader Programme

Infosys’ Form 20F, submitted to the US Securities and Exchange Commission. Reports that Infosys experienced around 2.4 million job applications during fiscal 2024. Of these, 194,367 applicants were interviewed, and 26,975 were offered jobs. These data evidence the scale at which Infosys operates and underlines the call for a safe and secure recruitment process.

Enhancing Sustainability and Inclusion

Apart from recruitment fraud, the new hiring process at Infosys underlines a larger sustainability initiative of the company. The company had consistently communicated its vision for a reimagined workplace with health, well-being, productivity, and social inclusiveness. The company has been focusing on the key aspect of environmental sustainability. For FY24, the latest ESG report by Infosys reiterated its vision of a ‘well-governed. Environmentally sustainable organization’ where diverse talent can thrive.

Conclusion

Infosys has made the big step of abandoning the culture of sending mail directly through e-mails to combat recruitment fraud and instead directed it through an internal mechanism. This internal mechanism also supports Infosys’s overall sustainability and changes at work and adds security to the recruitment process. As the IT industry continues to evolve, Infosys’s proactive stand is a pathway that ensures the conducting of hiring in transparent and secure manners in a digital age.

FAQs

Why has Infosys changed its recruitment process?

In order to combat recruitment fraud, Infosys has introduced a new system for recruitment that ensures the process is transparent and secure.

2. How can job applicants access all the details regarding their job offer from Infosys?

Instead of that, the offer letter plus all other relevant documents, must be available in Infosys’s internal system for the access of all candidates.

3. What is recruitment fraud, and what is it doing to the IT industry?

Recruitment fraud is a scamming activity in which a fraudster sends people emails regarding fake job offers. And this outcome is identity theft or people losing money in jobs that never exist.

4. Why does Infosys not send an offer letter via e-mail?

Infosys stopped sending offer letters via e-mail so that fraud could not take place. It has enhanced the security concerns and brought transparency to this recruitment process.